Unlocking Success through Learning: Immunisation Health Worker Capacity and Performance Management

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Exploring approaches to create a learning culture within healthcare organizations to improve health worker performance.

HOW YOU CAN USE THIS MATERIAL:

Health worker motivation is a crucial factor in immunisation programme performance. Leaders within immunisation programmes can use these lessons to understand how to create a learning culture that improves health worker performance and enhances immunisation programme outcomes.

OVERVIEW:

Most Linked countries identified health worker capacity and performance management as major challenges to reaching immunization targets and/or recovering from immunisation backsliding, resulting from COVID-19. Multiple factors affect health worker performance and, by extension, immunisation programme performance. But what are the most important factors that lead to health workers performing well? Linked held a learning circle that emphasized the importance of creating a learning culture within healthcare organizations to improve health worker performance and, by extension, enhance immunisation programme outcomes. This new brief summarizes key learnings that arose from the exchange.