The Jakarta local government implemented large-scale social restriction, such as closing public spaces, restricting public transport and limiting travel to and from the rest of the country during the COVID-19 pandemic. In this Q&A that Gavi conducted with Dr Vertando Halim, Coordinator of Expanded Program on Immunization, Jakarta, Indonesia, we hear about the challenges the Jakarta government faced to bring COVID under control, how the pandemic impacted routine immunization services, and how the local government responded.